Job Description

Job Description

Job Description

Location: Philadelphia, PA
Job Type: Full-time
Shift: 6:00 AM – 2:30 PM, Monday – Friday
Department: Goldman Clinic

The Behavioral Wellness Center at Girard is a long-standing behavioral health facility in Philadelphia offering inpatient and outpatient psychiatric and substance abuse treatment.

As a leader in behavioral healthcare, we are dedicated to providing high-quality, evidence-based services that support individuals on their journey to recovery. As a committed partner to the City of Philadelphia, we serve as a critical resource for accessible treatment in our surrounding communities.

Our services include:

• Substance Use Disorder Services
• Inpatient Psychiatric Services
• Outpatient Drug & Alcohol Treatment Services

We are seeking compassionate and dedicated professionals to join our team in making a positive impact in behavioral healthcare.

The Case Manager will provide case management and chart management support to clients within the Goldman Clinic Methadone Maintenance Program . This role requires interaction with staff and clients to ensure the highest quality of service and compliance with licensure and accreditation requirements .

• Assess, develop, implement, and monitor comprehensive service plans for each client.
• Facilitate documentation requests for Social Security and Department of Welfare applications.
• Assist with client transfers in and out of the Methadone Maintenance Program.
• Maintain an up-to-date community resource and referral database.
• Monitor treatment progress and coordinate access to necessary support services, including housing, job training, and healthcare.
• Ensure proper insurance coverage and funding authorizations for services.
• Identify clients at high risk of leaving treatment and implement retention strategies.
• Lead one orientation group per week to help new clients understand program policies.
• Work closely with counselors, therapists, and other service providers to ensure clients receive appropriate care.
• Provide crisis intervention and referrals as needed.
• Maintain compliance with confidentiality and regulatory standards.

• Education: Associate degree or higher in a related field from an accredited institution.
• Experience:
  • Experience in substance abuse or mental health case management preferred.
  • Knowledge of community resources and public insurance systems.
• Certifications:
  • Current First Aid & CPR certification preferred.
  • Bilingual (English/Spanish) skills are a plus.

• Strong knowledge of psychiatric disabilities, substance abuse issues, and treatment approaches.
• Excellent documentation, writing, and organizational skills.
• Ability to multi-task and prioritize responsibilities effectively.
• Strong interpersonal and crisis intervention skills.
• Proficiency in Electronic Health Records (EHR) and Microsoft Office Suite.
• Ability to work collaboratively in a fast-paced, multidisciplinary team environment.

• Requires standing, walking, and interacting with clients for extended periods.
• May involve lifting, maneuvering, and transporting materials.
• Must be comfortable working with individuals in potentially high-stress or crisis situations.
• Potential exposure to environmental hazards and infectious diseases.
• Flexible adaptability to program needs and scheduling.

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