Job Description

Job Description

Job Description

Be part of something bigger—join the growing team at Avance Care and help transform healthcare in North Carolina.

 

We are a  rapidly expanding network of 37 primary care practices serving communities across the Triangle (Raleigh-Durham-Chapel Hill), Charlotte, and Wilmington.

 

At Avance Care, we are dedicated to redefining the standard of healthcare by delivering accessible, high-quality, and compassionate care. As one of the state’s largest independent primary care networks, we offer comprehensive services that support the physical, mental, and emotional well-being of every patient we serve.

 

We are seeking a  dependable  and  dedicated  candidate with proven leadership skills to join our team as an  Office Manager . This is a  full-time position , Monday through Friday, with occasional  after-hours availability needed.

 

Selected Responsibilities:

• Comprehensive oversight of clinic operations, ensuring the satisfaction of patients, staff, and providers
• Supervises all staff daily to ensure proper procedures are followed
• Interviews, trains, counsels, coaches, disciplines, and terminates employees as necessary
• Creates  schedules  and staff rotations
• Coordinates coverage for all employees during callouts and emergency situations
• Oversees vacation requests and ensures continuous shift coverage
• Reviews and authorizes payroll to ensure accuracy and timely processing
• Oversees  accounts payable, reviews payroll reports , and assists in the preparation and review of  financial statements
• Conducts annual performance reviews and monthly check-ins with staff
• Leads staff meetings to share updates and communicate company-wide initiatives
• Advises the practice owner on all non-routine operational matters, including significant progress or potential issues
• Addresses patient complaints promptly with tact and compassion, escalating when necessary
• Handles employee complaints in a timely and appropriate manner, escalating when needed
• Ensures HIPAA and OSHA compliance at all times
• Interacts with vendors, suppliers, and service providers as needed
• Orders and maintains inventory of medical, office, and vaccine supplies
• Oversees practice maintenance , including repairs, equipment servicing, and contract management for preventative maintenance
• Performs weekly bank deposits
• Ensures proper front-end collections, including deductibles, co-pays, co-insurance, and outstanding patient balances

 

Ideal candidates will have a  relevant degree ,  at least 3 years of experience in medical office supervision, and preferably hold a certification such as Emergency Medical Technician (EMT – Basic), Licensed Practical Nurse (LPN), Graduate of a Medical Assisting Program (MA), or Certified Medical Assistant (CMA).

 

Other Priorities:

• Collaborative team player with strong interpersonal skills
• Excellent  multitasking, problem-solving, and adaptability skills
• Strong  project management abilities and attention to detail
• Highly  proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
• Effective time management and workload  prioritization
• Ability to  inspire, motivate, and lead a team
• Experience with eClinicalWorks (eCW) or Epic is preferred

 

Ready to make a  difference in healthcare ? Join our  growing team —submit your  resume today and be part of the  change in North Carolina .

 

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

Company Description

Avance Care is committed to providing the best primary care through high quality, an exceptional experience and modern technology that allows us to always be by your side. Healthcare is changing and we are transforming the care experience around your needs so we can always be by your side.

We make it easy, more convenient and more enjoyable to look after your health.

Company Description

Avance Care is committed to providing the best primary care through high quality, an exceptional experience and modern technology that allows us to always be by your side. Healthcare is changing and we are transforming the care experience around your needs so we can always be by your side.\r\n\r\nWe make it easy, more convenient and more enjoyable to look after your health.

Job Tags

Full time, Contract work, Local area, Shift work, Monday to Friday,

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