Job Description

NaphCare has an exceptional opportunity for a Medical Scheduler/Surgery Scheduler to join our team at Federal Correctional Institution (FCI) Marianna in Marianna, FL . The Medical Scheduler will schedule all Federal Bureau of Prisons (BOP) requested appointments and secure all medical records for those appointments. The ideal candidate will have a Minimum of two (2) years of experience scheduling appointments and/or procedures in a multi-specialty clinic, provider's office, or hospital setting.

In addition to demonstrating a strong working knowledge of medical terminology and medical records, possessing strong verbal and written communication skills is mandatory.

NaphCare partners with correctional facilities to provide proactive, talent-focused healthcare. We recognize that we serve a unique and diverse patient population, and our onsite teams take pride in bringing excellence in care to a population in great need. Be a part of a world-class team of professionals who are revolutionizing correctional healthcare.

Performance Expectations :

• Utilize healthcare experience to:
  • Assist with reviewing medical records and authorization scenarios in support of NaphCare's clients and patients.
  • Schedule and verify appointments.
  • Assist with maintaining a calendar and utilizing technology to maximize efficiencies of the scheduling process.
• Demonstrate skills in accuracy and multitasking with a strong attention to detail and a commitment to customer service throughout the scheduling process.
• Demonstrate a high comfort level in working with large volumes of data.
• Maintain confidentiality when managing medical records, patient data, and NaphCare's processes.
• Additional duties and specific projects as assigned.

Performance Expectations :

• Minimum of two (2) years of experience scheduling appointments and/or procedures in a multi-specialty clinic, provider's office, or hospital setting.
• Ability to prioritize and meet deadlines are critical in this role.
• Strong working knowledge of medical terminology while possessing a strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite required.
• High school diploma or higher.

Equal Opportunity Employer: disability/veteran.

Outstanding Benefits Package :

NaphCare offers competitive benefits, including health, prescription, dental, Employment Assistance Program (EAP) services, vision, and 401(k). NaphCare offers term life insurance at no cost to the employee and also provides PTO, paid holidays, and an array of voluntary benefits. Employees enrolled in our health insurance program receive prescriptions free of charge when filled at our in-house pharmacy or mail order program.

Responsibilities for Medical Scheduler:

• Utilize healthcare experience to consistently schedule appointments that meet internal protocol and production standards
• Demonstrate skills in accuracy and multitasking while working to impact progress within the daily workload and adhere to internal deadlines
• Maintain confidentiality when managing medical records, patient data, and NaphCare processes
• Demonstrate a high comfort level in working with large volumes of data
• Demonstrate a strong attention to detail and a commitment to customer service throughout the scheduling process
• Additional duties and specific projects as assigned

Qualifications for Medical Scheduler:

• High School Diploma
• Minimum of two years experience in a medical office setting scheduling medical appointments and working with medical records
• A working knowledge of medical terminology and various types of medical specialties
• Proficiency in Microsoft Suite

We know you may have questions before applying. To speak to a recruiter directly, email your questions and/or resume to hiring@naphcare.com with the position and location youre interested in.

Equal Opportunity Employer: disability/veteran

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