Job Description

Job Description

Job Description

Salary: $80,000-$88,360

Job Title: Senior Human Resources Advisor

Department: Human Resources

Reports To: Director of HR & Training

FLSA Status: This is a Full Time (40 hours/week), Exempt Position

Compensation: $80,000-$88,360

ABOUT CHILDRENS COUNCIL

For more than 50 years, Childrens Council has been the heart of childcare and early education in San Francisco, advancing the belief that high-quality childcare can transform lives and communities. Our more than 150 team members help families navigate their childcare and preschool options and secure financial assistance to pay for it. We provide home-based childcare businesses with the training and resources to succeed. Through a wide range of free programs and workshops, we support parents and caregivers as they build child development skills. As the citys second-largest nonprofit contractor, with an annual budget of over $240 million, we are a major stakeholder in the childcare system. We educate the public and advocate for increased investment in early education at the local and state level. If you are a childcare champion, we want you on our team.

POSITION SUMMARY:

Reporting to the Director of HR & Training, the Senior Human Resources (HR) Advisor plays a key role in fostering a positive and inclusive work environment across the organization. This role focuses primarily on our new hire and employee experience, employee relations support, full-cycle talent acquisition, and onboarding, ensuring that staff feel supported, heard, and valued throughout their employment journey. The Senior HR Advisor serves as a trusted advisor to managers and employees, facilitates resolutions to workplace issues, and leads the full cycle recruitment process for a variety of roles across the agency. Due to the nature of the work, the Senior HR Advisor will be expected to have a high level of confidentiality and professional judgment.

Key Qualities:

• Youre approachable and solution-orientedpeople trust you.
• You bring strong communication and coaching skills to your work.
• You understand the importance of a fair and consistent employee experience.
• Youre comfortable juggling multiple open positions while managing sensitive matters confidentially.

Employee Experience

• Provide day-to-day guidance and support to managers and staff on performance management, policy interpretation, conflict resolution, and workplace concerns.
• Work closely with the Director of HR & Training and the Chief HR Officer to identify trends and recommend strategies aimed at improving employee morale, performance, and retention.
• Consult with HR leadership as needed, supporting positive labor relations and ensuring consistency with the Collective Bargaining Agreement (CBA).

Employee Relations

• Assist in conducting and documenting internal investigations related to policy concerns, employee complaints, and other HR matters.
• Maintain and update documentation related to performance improvement plans, disciplinary actions, and coaching conversations.
• Facilitate employee relations training sessions, covering topics such as policy updates, performance management, and more.

Talent Acquisition & Onboarding

• Manage full-cycle recruitment for a variety of roles, including posting jobs, sourcing candidates, screening applicants, and scheduling interviews.
• Ensure candidates have a clear and supportive experience through timely communication and smooth onboarding.
• Generate and manage offer letters, background checks, and related new hire documentation.
• Track and report on key hiring metrics to support workforce planning.
• Oversee the entire onboarding process for new hires, including initiating the process in the HRIS.
• Facilitate new hire orientation sessions, regularly evaluating what is effective and identifying areas for improvement.

General HR Support

• Promote compliance with employment laws and internal policies in daily operations.
• Assist with audits or HR reporting needs related to recruitment and employee relations.
• Collaborate with other HR team members to support cross-functional initiatives and events.
• Provide back-up support to HR colleagues during absences or peak periods.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

• 5+ years of Human Resources experience
• Bachelors degree in Human Resources, Business Administration, or a related field required; equivalent combination of education and experience may be considered
• Solid understanding of California employment law, particularly related to leave, discipline, and accommodations.
• Experience conducting or assisting employee relations investigations and with writing clear and objective documentation.
• Strong interpersonal skills and ability to communicate effectively at all levels of the organization.
• Experience managing end-to-end recruitment in a fast-paced environment.
• Proficiency with applicant tracking systems (ATS), HRIS systems (such as ADP), and Microsoft Office Suite.
• Excellent written and verbal communication skills; able to effectively communicate across all levels of organization.
• Must be able to work independently, manage projects, meet deadlines, with a high degree of accuracy.
• Should have agility and flexibility to be a part of a high-functioning team (where day-to-day responsibilities and projects fluctuate over time).
• Experience handling highly confidential and sensitive matters with empathy.
  
• PHR or SHRM-CP or other HR related certification strongly preferred
• A background clearance is required.

PHYSICAL REQUIREMENTS

• Must be able to remain stationary for extended periods of time.
• Must be able to move throughout the office, access files, meet with staff and external partners, climb four flights of stairs if needed.
• Require the mental acuity to perform the essential functions as outlined in an accurate and timely fashion.

Hybrid Work

We have adopted a hybrid working model and currently require employees to be present in the officeat least3 days per week, with the option to work 2 days per week remotely. Applicants should be comfortable with both the remote and in office scenarios.

COVID Policies

All staff are required to be fully vaccinated against COVID-19 (barring application for medical or religious exemptions). Wearing masks in the office is optional for our staff.

Benefits, and Employee Perks

We offer a family-friendly workplace, plus competitive pay, and industry leading benefits package that includes:

• Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
• Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
• Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
• 401(k) retirement plan with a generous employer match.
• Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
• Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday.
• Ongoing training and professional development for all staff.
• Tuition Reimbursement.

Children's Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity & Equity Statement: Childrens Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.

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