Talent Operations Manager Job at Buildforce, Phoenix, AZ

c3lOR0h0azJwUStlNXpaOVJrT0J0cEVFT1E9PQ==
  • Buildforce
  • Phoenix, AZ

Job Description

This role has three components of compensation:

  • Base Salary: $70,000 - $85,000 (depending on experience)
  • Quarterly Bonus / Commission
  • Buildforce Equity Package

Responsibilities:

  • Collaborate with your team to achieve monthly placement goals with quality and retention in mind.
  • Use exceptional follow-up and time management skills to cultivate relationships with tradespeople and your peers.
  • Introduce Buildforce to new tradesmen and educate them on how to use the Buildforce mobile app.
  • Conduct routine interviews of tradesmen, assessing for trade skills and soft skills
  • Provide a “white-glove” experience for priority placements for high-profile and new customers.
  • Build intuitive knowledge of our tradesmen to make strong judgment calls on candidate quality and pay scales.
  • Navigate all of the Employer-level and Project-level contingencies.
  • Providing delightful customer experience through inbound emails, text messages, chats, and phone calls.
  • Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App.
  • Maintaining records and documentation through data entry, collection, and validation.
  • Providing feedback on process improvement opportunities and contributing to projects as assigned.
  • All other duties as assigned.

Skills & Qualifications:

  • 3+ years of experience in recruiting, sales, marketing, or related work experience.
  • Proven success with self-direction and the ability to work independently and with a cross-functional team.
  • Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack.
  • Detail-oriented with excellent communication skills in writing, in person, or by phone.
  • Creative problem solver who thinks on their toes and can make informed decisions quickly.
  • Own a smartphone and have access to a reliable internet connection.
  • Bi-lingual in Spanish & English.
  • Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction
  • Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. 

Benefits & Perks:

  • Flexible Scheduling 
  • Hybrid (Working from Atlanta Office and Home)
  • Time Off & Holidays
  • Parental Leave Policy
  • 401(k) Plan
  • Healthcare - Medical, Dental & Vision
  • 360 Annual Peer Reviews with Opportunities for Growth

Job Tags

Holiday work, Work experience placement, Flexible hours, Monday to Friday,

Similar Jobs

super-color

Part-time / Full-time - Data Entry Clerk (No Experience) Job at super-color

Position Summary We are currently seeking a Basic Data Entry Clerk for a work-from-home position with a requirement of 25 words per minute input. Our...  ...service agents, warehouse or factory workers, drivers, medical assistants, nurses, call center representatives, etc. If... 

Blue Compass RV Bakersfield

RV Sales Manager Job at Blue Compass RV Bakersfield

Start your journey with Blue Compass RV as we are looking for a Sales Manager to join our team. RV Sales Managers should have a strong passion for the RV industry and be capable of building and leading a successful sales team while maintaining customer satisfaction.... 

DigitalCM LLC

Motion Graphics Designer (Part-Time) Job at DigitalCM LLC

 ...Job Description Job Description DigitalCM is seeking a part-time Motion Graphics Designer Job Description We are currently looking for a passionate, hardworking Motion Graphics designer to help create 2D animations for our products. Our team members are dedicated... 

Lee Health

Diabetes Educator Job at Lee Health

 ...:00 AM to 4:30:00 AM Minimum to Midpoint Pay Rate: $27.57 - $35.84 / hour Summary Lee Health is seeking experienced Diabetes Educators and Certified Diabetes Care and Education Specialists to help meet the needs our growing diabetes population. We have opportunities... 

The Nanny Smith

Weekend Nanny Position in Short Hills Job at The Nanny Smith

 ...Position: Weekend Nanny Location: Short Hills, NJ Ages: 5 years old, 6 years old, and 8 years old Start date: ASAP/Flexible...  ...background screens and must be able to provide valid work and childcare references. Qualified candidates should apply today!...