Job Description

Summary: The Technical Sales Engineer is the face to our customers and will be responsible for increasing sales and maintaining existing sales in his/her designated territory. By developing relationships and meeting with key decision-makers, the Technical Sales Engineer will ensure the success of various customer specialty chemical projects at the targeted accounts. The Technical Sales Engineer will ensure that core products and additional offerings perform to established standards by visiting the customer site and providing solutions for the customer’s problems. Additionally, the Sales Engineer will establish routine monitoring and reporting for all of our chemical applications to ensure we meet the needs and expectations of the customer. Manages and balances Innovation, Capability, and Cost.

Location: Home Office: The successful candidate will live within his/her designated territory and travel daily to and from primary customer and prospect locations.

Responsibilities:

• Initiate and lead sales and support activities at their accounts, including qualifying opportunities, conducting on-site surveys/audits/testing to generate innovative solutions, building customer relationships and consensus for proposed solutions, writing and presenting proposals, improvement plans, trial results, etc., planning and conducting evaluations, and continuously communicating and justifying.
• Have physical ability to handle day-to-day rigors of pulp and paper mill activities, including maneuvering around piping, tight spaces, uneven areas, equipment maintenance, equipment transport, carrying 42-pound pails and/or carrying 50-pound bags to conduct chemical evaluations, loading hoppers, climbing stairs and/or platforms in varied climates (cold climates at or near 0 degrees F and hot climates at or near 100 degrees F), collect liquid and stock samples for lab testing (up to 50 pounds), carry and manage testing equipment (various size cases), travel to other customer sites as needed.
• Work as part of a team, supporting others when needed and seeking support when needed.
• Demonstrate a strong commitment to safety through behavior, decision-making, and speaking up to colleagues and customers. Always comply with laws, regulations, and policies.
• Demonstrate a continuous improvement mindset through curiosity, skill enhancement, a structured approach to improvement, and a desire to improve themselves and the world.
• Maintain the confidentiality of the Company’s products, customers, and proprietary information.

Qualifications:

• A Bachelor’s Degree in Science or equivalent field experience is required. Preferred degrees would be Pulp and Paper Science, Chemical Engineering, Chemistry, or Biology.
• Recommended five to twenty years of experience combined, successful, and progressive technical sales and/or service experience either with a paper specialty chemical supplier (or similar) or engineering/technical experience with a pulp and paper company.
• Ability to develop and further customer relationships while utilizing technical skills in achieving Company sales objectives.
• Strong orientation to team development and the ability to work productively with other Axchem personnel and gain their cooperation and respect.
• Excellent written, verbal, and presentation skills are a must.
• Confident, bright, articulate, innovative, highly motivated, and self-starter with a high energy level, team effort, cooperation spirit, and the highest integrity.
• Ability to travel up to 50% of the time, as needed.

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