Field Engineer 4 Job at Indotronix International Corporation, Augusta, ME

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  • Indotronix International Corporation
  • Augusta, ME

Job Description

FE 4 Job Description:

  • As a Field Engineer 4, you will work in a highly directed environment.

  • Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

  • You will also perform other non-troubleshooting duties.

  • Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and/or Same Business Day (SBD) service delivery environment.

Responsibilities:

  • PLS Support for calls such as Dell ClientTransformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment

  • Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

  • May perform routine installs, moves, adds and changes as part of a directed team, including:
    • Complex desktop and laptop break fix work
    • Whole unit replacement
    • Simple desktop printer fixes
    • Load software with a script

General Job Information:

  • Candidate will be taking PC hardware break fix calls at various locations.

  • Must have reliable transportation.

  • Must be able to pass drug and background screening.

  • Must be able to complete required product training.

Required Skills :

DELL Desktop PC, Install/Support, Expert
A+ Certification

Job Tags

Hourly pay,

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